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Privacy Policy

This Privacy Policy explains how the iBalsas platform (the Service) collects, uses, stores, and otherwise processes personal data when you use registration, account management, voting setup, and voting functions.

1. Data Controller and Contact Details

Data Controller: UAB "Double LT", Tiltu g. 15, Klaipeda, Lithuania.
Email: [email protected], Phone: +370 614 93982

2. What Data We Collect

Depending on the usage scenario, we may process:

  • Account data: name, surname, email address, organization information.
  • Authentication and security data: authentication logs, IP address, device and session technical data.
  • Voting administration data: event titles, questions, voter lists (mainly email addresses).
  • Voting data: voting IP address, timestamps, voting results.

3. Purposes and Legal Bases (GDPR)

  • Service provision and contract performance (GDPR Article 6(1)).
  • Legitimate interest to ensure system security, fraud prevention, and auditability (GDPR Article 6(1)).
  • Compliance with legal obligations, where applicable under valid laws (GDPR Article 6(1)).
  • Your consent, where required for specific processing (GDPR Article 6(1)).

4. Data Sources

We receive personal data directly from you (registration, account settings, uploaded voter data), and from your organization administrators.

5. Data Recipients

We may transfer data only to the extent necessary to provide the Service: to hosting, infrastructure, email delivery, authentication, maintenance, and other IT solution providers acting as data processors. All processors commit to confidentiality and GDPR compliance.

6. Data Retention

Personal data is retained during the full period of Service use. If you want your data fully removed, contact UAB "Double LT" by email at [email protected] or by phone at +370 614 93982.

7. Data Security

We apply organizational and technical security measures: access control, data minimization, system monitoring, backups, and other safeguards to protect personal data from unauthorized disclosure, loss, or alteration.

8. Your Rights

Under GDPR, you have the right to:

  • receive information about processing and access your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion or restriction of processing in certain cases;
  • object to processing based on legitimate interests;
  • receive your data and transfer it to another system;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a supervisory authority.

9. Cookies and Analytics

The Service may use strictly necessary cookies and technical tools required for platform operation, session handling, and security.

10. Changes to This Privacy Policy

This Privacy Policy may be updated. The updated version is published on this page. Last updated: 2026-04-24.

11. Contact Us

If you have questions about personal data processing or want to exercise your rights, contact: [email protected].